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"It wasn't possible to determine the date format in that QIF file"
Hey,
I haven't been able to upload a HSBC QIF bank statement in the last few days. I haven't had this particular issue before and have seen that people have suffered with this previously but a good while ago now. I wonder if given the new site updates something may have changed in this area...Could you help me out?
Cheers,
James
I haven't been able to upload a HSBC QIF bank statement in the last few days. I haven't had this particular issue before and have seen that people have suffered with this previously but a good while ago now. I wonder if given the new site updates something may have changed in this area...Could you help me out?
Cheers,
James
I’m frustrated
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Inappropriate?James,
This issue usually occurs when there isn't enough data in the QIF file to determine the date format, which in the world of QIF isn't standardised*. We plan on providing a way of allowing the user to correct this, we just haven't found the time to implement it as yet.
Would it be possible for you to download transactions from a larger date range (FreeAgent will handle the duplicates)? This usually resolves the problem. Alternatively, you can edit the file and change the date formats to yyyy-mm-dd, or you can send it over to support@freeagentcentral.com and we'll do this for you.
Olly
* We can't assume dd/mm/yyyy because this causes problems for our American customers -
Inappropriate?Hey Olly,
Ah, I see. Okay, no problem I will use a longer list of transactions.
Thanks for the heads up.
Cheers,
James
I’m happy
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