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can't make invoice draft
is there a limit to marking an invoice as sent and returning to draft?
i cant figure out why i cant do it. there's no transactions linked to it.
i cant figure out why i cant do it. there's no transactions linked to it.
I’m confused
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Inappropriate?Has it gone through a VAT period? -
Inappropriate?Tom - as Rich says, the other reason we lock invoices is if they're within the period of a VAT Return which has been locked.
If that's not the case then could you email me with the invoice details and we'll take a closer look...? -
Inappropriate?im not vat reg so that shouldnt be the problem. i also just created another invoice, sent it, then couldnt return to draft. its not a big deal. i was just going to add the project name as a PO number so it showed on the invoice. -
Inappropriate?Hi Tom,
It definitely sounds like something isn't right there so apologies for that.
Could you email support@freeagentcentral.com with details of the invoice ID and we'll take a look into it for you?
Thanks
EMPLOYEE
EMPLOYEE
