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Credit card account showing an ever increasing debt
I pay my credit card account each month but the OFX uploads for the Nat West statement are not showing any payments going in, only debits. Consequently, the accounts summary shows several thousand in debt. It does not look right to me unless there is a reason why it is being treated in this way that anyone knows
Thanks
Paul
Thanks
Paul
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Inappropriate?Paul,
Could you send us the 'offending' OFX files (anonymised if you like of course, but could you keep the structure and format the same?) and we'll take a look at where we're going wrong?
We've seen with other users that sometimes the 'credits' side of things is included as a different account number in that file...
ed at freeagentcentral dot com
I’m confident we can make it work.
The company says
this solves the problem
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Inappropriate?Hi Ed,
Thanks for the reply. It's not too big a problem for me to add the entries manually for the last 12 months (there's only 12 of them). I could probably send the last 6 months of ofx files but it will probably be easier for me to do them manually than yourself having to modify the code. You have answered my question, any way that the credits are supposed to show up and its not some method of accounting that I had not correctly understood
Rgds
Paul
I’m thankful
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Inappropriate?Hi Ed,
I have exactly the same problem because my bank is the RBS, therefore the same online credit card banking system. It's very frustrating that they don't include payments to the card as a transaction, and I can see no way of viewing/downloading these payment transactions. It seems the only way of doing this on FA is to treat it as type: Other Money In, and Category: Misc Income receipt. Is there a better way to treat this that you can think of?
Obviously the outgoing money from my current account shows up in the uploaded statement, so maybe it would be useful to have a type 'Transfer to Another Account' or something else when adding an explanation to an uploaded statement transaction, just like as is included in the 'Add a Manual Statement' page. I assume there is a reason why this isn't featured in the 'add an explanation' page Type dropdown?
Obviously this is not a fault of FA, but I can't imagine the RBS group are likely to change their very, very, very, crap online Business Credit Card system anytime soon, so are there any plans to accomodate this on FA? Any suggestions are most welcome otherwise!
Cheers,
Pete. -
Inappropriate?Paul,
You can indeed explain a transaction as 'Transfer to Another Account'.
It's just that it has to be while you're adding the explanation for the first time.
You can't turn another explanation type into a transfer, for dull reasons to do with the way the opposite end has to be handled.
That should work for you - you explain the current account transaction as a transfer, and a manual entry will appear at the other end reflecting the paid-in amount.
Let us know how you get on...
I’m optimistic this will work.
EMPLOYEE
