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Duplicate entries appearing in my credit card account
It appears that I'm seeing duplicate entries being imported into my credit card account. Same transaction amount, same date, but with slightly different descriptions (usually a special character missing, or similar).
I'm using .qif statement files, downloaded from HSBC business banking. Seems to work fine importing into all my other accounts.
As there is no delete button for these transactions, I was going to create a manual adjustment, but I thought I'd better flag it to you guys instead. Let me know if you need to see the .qif files.
I'm using .qif statement files, downloaded from HSBC business banking. Seems to work fine importing into all my other accounts.
As there is no delete button for these transactions, I was going to create a manual adjustment, but I thought I'd better flag it to you guys instead. Let me know if you need to see the .qif files.
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Inappropriate?Hi Sid
Sorry to hear you're having problems. We do support HSBC Credit Card QIF files, but it wouldn't surprise me if there were variations in the QIF format even from the same bank!
If you could send the QIF file (anonymizing the data if you prefer) to olly at freeagentcentral dot com we'll provide a workaround as soon as possible.
Also, if you haven't spotted it, you can undo the previous statement upload by clicking the Undo Last Upload button on the Bank Account Show page. Not that this helps you get your transactions in right now, sadly.
I’m confident
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Inappropriate?Thanks for your speed replay, as usual (you guys work too late!). I've actually just used the undo feature to remove my last 6 statements, re-exported them from HSBC and re-imported them all. While a couple of instances of duplication are now gone, there are still a couple of examples of duplicate entries. They may existing in the .qif files themselves, but I certainly can't find them, and when I export as a .csv from HSBC they don't appear either.
I'll email the .qif files. Thank you!
I’m happy to get a quick reply
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Inappropriate?I've belatedly noticed a couple of duplicate transactions from an HSBC QIF upload, so I also need to find some way to remove them. Currently I've got them listed as my only two "unexplained transactions".
Is there a fix available?
I’m chasing my tail
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Inappropriate?I seem to be having this issue again, coincidentally it happens to be the FreeAgent monthly fee that is appearing twice!
Here are the entries as they appear in the transaction list:
FREEAGENT CENTRAL +44 773301099 GBR//OTHER/£23.50
Freeagent Central 44 773301099 Gbr
Both appeared as transactions for 25th June 2008. Unfortunately, as I didn't see this at the time, I am now several imports down the history, so I can't undo without undoing a lot of imports.
Is there any way you can just delete this individual transaction for me please?
I’m fine, it's no big problem
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Inappropriate?Sid, just sweeping up some outstanding issues...has this been resolved for you? If not, can you drop me an email (ed at freeagentcentral dot com) and I'll get someone to look into it...
EMPLOYEE
EMPLOYEE
