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How do i change a paid invoice back to unpaid?
Hello,
I received a payment to my personal account before the completion of my business account.
When I received the payment I marked as paid.
Since then I transfer the money from my personal account to my business account and imported a new bank statement. But of course I can't select the invoices to allocate the money too.
How do I reset the invoice to unpaid??
I received a payment to my personal account before the completion of my business account.
When I received the payment I marked as paid.
Since then I transfer the money from my personal account to my business account and imported a new bank statement. But of course I can't select the invoices to allocate the money too.
How do I reset the invoice to unpaid??
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Inappropriate?Anthony
As per our email conversation...
To mark the invoice as unpaid you first have to delete the associated bank transaction explanation. Once you've done that the invoice will automatically revert to Sent status and will once again appear in the invoice list when you explain the business bank account transaction as an Invoice Receipt. Alternatively, you can keep the existing personal account explanation, and explain the transfer to the business account as Transfer to another Account (see our Knowledge Base article for more on this: http://www.freeagentcentral.com/suppo...)
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