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Invoice numbering bug
Hi,
I'm aware there's' currently a discussion going on about invoice numbering, and planned improvements to that feature, however I've run into a bug with something I think should work on the current system.
My invoice numbers a formatted like this: [client number]-[invoice number], so a set of invoices might be:
050-001
050-002
051-001
051-002
051-003 etc.
When I create the first invoice for a new client I format the number as it should be (052-001). But when I go to create subsequent invoices the automatic numbering numbers it 053-001, when it should be 052-002.
Can this be fixed?
I'm aware there's' currently a discussion going on about invoice numbering, and planned improvements to that feature, however I've run into a bug with something I think should work on the current system.
My invoice numbers a formatted like this: [client number]-[invoice number], so a set of invoices might be:
050-001
050-002
051-001
051-002
051-003 etc.
When I create the first invoice for a new client I format the number as it should be (052-001). But when I go to create subsequent invoices the automatic numbering numbers it 053-001, when it should be 052-002.
Can this be fixed?
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Hi Jack
Since you want to use client-level numbering, you'll need to edit each of your active clients, tick the "Client-level Invoice Sequence?" checkbox then save the client:
Once you've done this you should find that the sequences are generated correct on each invoice for those clients.
Let me know how you get on.
I’m confident
The company says
this solves the problem
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Inappropriate?Hey Jack
We'll be working on our invoice numbering over the next couple of weeks so we'll make sure this works for you.
I’m confident
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Inappropriate?Hey,
Good to see the new invoice numbering feature is in, but I don't understand how to make my numbering work properly. Any guidance?
Cheers,
Jack
I’m confused
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Inappropriate?Hi Jack
Since you want to use client-level numbering, you'll need to edit each of your active clients, tick the "Client-level Invoice Sequence?" checkbox then save the client:
Once you've done this you should find that the sequences are generated correct on each invoice for those clients.
Let me know how you get on.
I’m confident
The company says
this solves the problem
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Inappropriate?Hi Olly,
Thanks for the quick reply, but I've tried this with one client and it doesn't seem to be working. Their existing invoices are 030-001, 030-002 and 030-003, so the next should be 030-004, but when I go to create an invoice it puts in 031-003. -
Inappropriate?Hi Jack,
You're right, this is small bug. We'll address it ASAP. -
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