natiowide bank support

I have looked through the support pages and there is a suggestion that the Natiowide supports OFX export (http://www.freeagentcentral.com/suppo...). This may previously have been the case but the only export option now seems to be CSV, which is being rejected when I try and upload as "The format of that CSV file has not been recognised".

I have tried stripping out the header from the file with the same results.

Then I converted the file to the format suggest by Olly in this post "File format for CSV files - manually creating them", an example of which is below:

05/12/09,-2.40,"Oracle Centre PRK Upt READING."
05/12/09,-45.25,"ASDA Superstore READING."

This too was rejected with the same error message "The format of that CSV file has not been recognised".

How can I get tx records from the Nationwide into Free Agent?

Thanks

Neil