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Open/outstanding invoice total on Company Overview page.
The open/outstanding invoices are totalled on the Company Overview page. I have a few that are not quite settled (mostly paid but waiting for some small adjustments). The section sums the total value of the invoices, not just the unpaid parts, which seems misleading to me.
I’m confused
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Inappropriate?Hello Steve,
If you look to the right of the invoice total, you should see that instead of "Overdue - due about 1 month ago" for a partly paid invoice, it'll say, e.g. "Overdue - £28.75 due about 1 month ago", with the amount that's still outstanding.
Also, at the bottom of the list there should be two totals - one for "Total" and one for "Due". Could you please let me know, does the "Due" total include only what's still outstanding or does it include the whole value of partly paid invoices?
Many thanks.
Kind regards,
Emily1 Comment
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This solves the problem
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You're correct about the invoices summary page, but the invoices panel that appears on the "front" page only includes the invoices total--at least on my machine. -
Inappropriate?Hi Steve,
Could you send me a screenshot of this, please, so I can show it to the development team?
If you'd rather not put it up here on a public forum, you can e-mail it to emily[at]freeagentcentral[dot]com.
Kind regards,
Emily -
Inappropriate?I have the same problem.
Emily - the 'Due' total figure you refer to only appears on the full page report. However, on the 'company/overview' dashboard/overview page, the total shown is the invoice total, and not the total amount outstanding.
Displaying just the invoice total is quite misleading. It should either display just the total amount outstanding/due, or both figures.
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Inappropriate?Hello Stella and Steve,
You're both absolutely right - this is an anomaly that Steve alerted me to and which I've passed on to our technical team.
I agree that this figure could be misleading so thank you both for pointing it out.
Kind regards,
Emily
EMPLOYEE
