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Opening balances wrong in "Accounting" section.
The opening balance of my Paypal account is showing wrong in the accounting section of FreeAgent.
In the "Banking" Section it is correctly shown as 0.
In the "Accounting" Section it is shown as 446.56.
I think this came from a USD transaction within paypal.
It was showing up as a payment of 446.56 (The USD value) GBP as well as the correct GBP payment of 256.26.
I deleted the 446.56 payment in FreeAgent.
Does anyone know of anyway i can resolve this?
Thanks,
Colin
In the "Banking" Section it is correctly shown as 0.
In the "Accounting" Section it is shown as 446.56.
I think this came from a USD transaction within paypal.
It was showing up as a payment of 446.56 (The USD value) GBP as well as the correct GBP payment of 256.26.
I deleted the 446.56 payment in FreeAgent.
Does anyone know of anyway i can resolve this?
Thanks,
Colin
I’m confused
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Inappropriate?Hi Colin,
FreeAgent stores totals for the accounting section to make the pages load faster. Normally these are invalidated (and recalculated) when things change, but it looks like that didn't happen in this case for some strange reason.
We've now cleared out the stored numbers so all should be present and correct. Can you let me know that it looks right from your end, too?
In fact, we're revising the way we handle these accounting calculations in FreeAgent for our next release (in a fortnight's time or so), so this should not recur after that.
But sorry for the inconvenience and confusion in the meantime.
1 person says
this solves the problem
1 Comment Add a comment
This solves the problem
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Thanks Ed,
Everything's looking fine now!
EMPLOYEE
