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Salary balance should be zero
Hi - just started using this for all my accounts and it's great!
I am having one problem though - my salary has a balance brought forward for the first year, when it should be zero.
My company start date is March 07, and I've got a payroll set up for me (as the director), first payslip date April 07. But the balance brought forward is £22,857 - so all of the balance owed calculations are wrong. How can I get it to start at zero?
Thanks, Ben
I am having one problem though - my salary has a balance brought forward for the first year, when it should be zero.
My company start date is March 07, and I've got a payroll set up for me (as the director), first payslip date April 07. But the balance brought forward is £22,857 - so all of the balance owed calculations are wrong. How can I get it to start at zero?
Thanks, Ben
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The best solutions from the company
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Ben,
Thanks, that's highlighted a error in our payroll-creation code.
Your salary balance should be right now, and the corrected code will be included in our weekly update tonight.
Sorry for any inconvenience.
The company says
this solves the problem
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Ben,
Can you just confirm that you haven't accidentally created a payroll in 06/07.
If not, could you email us your account name and we'll investigate further...
Thanks.
I’m certain we'll get to the bottom of this...
The company says
this solves the problem
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Inappropriate?Hi Ben
It sounds like you need to set the opening balance for your user account. If you click on People (in the sidebar of the Overview page) and click to edit your user account, you'll see the opening balances at the bottom of the page. Here you should enter the outstanding balances for you when the company was formed, so in your case the salary should be set to zero.
Does this resolve the issue? -
Inappropriate?Hi Olly -
Thanks for the quick response - it kind of works - the balance brought forward is now down to £10, 587..? -
Inappropriate?Ben,
Can you just confirm that you haven't accidentally created a payroll in 06/07.
If not, could you email us your account name and we'll investigate further...
Thanks.
I’m certain we'll get to the bottom of this...
The company says
this solves the problem
-
Inappropriate?Nope, I don't think so. Nothing is showing there, and the balance is being brought forward to 06/07. I've emailed my account name...
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Inappropriate?Ben,
Thanks, that's highlighted a error in our payroll-creation code.
Your salary balance should be right now, and the corrected code will be included in our weekly update tonight.
Sorry for any inconvenience.
The company says
this solves the problem
EMPLOYEE
EMPLOYEE
