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'Save Invoice as PDF' generates an empty (0 byte) PDF file.
If I select any invoice, click the Save as PDF, or send via email and the PDF generated is 0 bytes in length and cannot be read by Acrobat.
I’m anxious to get this invoice out to my client!
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The company marked this problem solved.
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Inappropriate?Hi Sid
Please can you let me know the invoice ID? You can see this in the browser address bar, e.g. for https://you.freeagentcentral.com/invo... the id is 1234. -
Inappropriate?Invoice ID is 31842, but this happens on all invoices, and I've just tried it on the estimates, and it's the same. I've also tried in both Firefox and IE. -
Inappropriate?Hi Sid
Thanks. We've managed to replicate the issue (we're not seeing the issue with any other account) and we're working on providing a fix ASAP.
Really sorry.
I’m sad
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Inappropriate?ok, thanks for letting me know. Let me know if there is any way I can help.
I’m confident it'll be resolved
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Inappropriate?Sid
Could you try it again please? It appears to be an issue (not entirely sure what at the moment) with the original logo you uploaded. -
Inappropriate?Yep, that's fixed it. Estimates and invoices are all now appearing correctly. Thank you :-)
I’m happy
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Inappropriate?Thanks for letting me know Sid, glad to hear it's working and sorry again for the disruption
EMPLOYEE
