Transfers appears to be bugged. Help.

Dear Freeagent Central Team,

Using the latest release of FreeAgent I'm having some problems with entering and describing transfers between a current (bank) account and a PayPal account. It was working perfectly for many months, but something might have been broken recently?

Basically I need to enter transfers to and from the bank account and PayPal account WITHOUT being forced to enter a category explanation for them. (e.g. "Accomodation and Meals" which is set by default).

If I enter the PayPal account and enter a transfer "FROM" another account, and the amount, a corresponding entry of type "PAYMENT" is made in the bank account. This is wrong; the corresponding entry should be a TRANSFER. Not a payment. I also need to change the dates that the money leaves the account, and I cannot change the date since I cannot change the record without having to enter a description / cheque number which implies that I need to enter a category.

There is no category that makes sense when this transaction is forced as a type of "Payment".

The PayPal account has the accounting explanations.

Let's work through an example.

Say MyCo purchases an item or service from a supplier and pays by PayPal.

1. PayPal send the funds immediately to the seller and issue a request for funds from my bank card. This takes around 3 working days.

2. My bank is then charged by PayPal, bringing the PayPal balance level.

3. I describe the PayPal payment as an appropriate Payment category.

4. I used to be able to describe the Bank current account as a transfer, but the "Type" is greyed out.

I have a similar problem when working the other way around (that is, entering the entry initially as a transfer FROM the current account to PayPal).

As I said before; this used to work perfectly. For now I have in my accounts the transfer bank account entry for the movement of money to PayPal now described as "SUNDRIES", which it clearly needs to be described as a transfer like I used to be able to do.

Have I been working too much and missed something?

Thanks for your time.