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Two contacts, one email address
Hi,
Quite often I will have to add multiple companies as disaparate, billable client entities but whose "contact" is usually a billing manager or finance director and thus will have the same email address.
When I attempt to add the second client, I get the following error message:
"1 error prohibited this contact from being saved
There were problems with the following fields:Email address already exists and must be unique"
However it is often the case that the email address might certainly already exist for the contact.
I am currently working around this by not using the email field on the second company (of course this means that invoices must be emailed manually and won't be able to take advantage of the upcoming automated reminders feature).
Quite often I will have to add multiple companies as disaparate, billable client entities but whose "contact" is usually a billing manager or finance director and thus will have the same email address.
When I attempt to add the second client, I get the following error message:
"1 error prohibited this contact from being saved
There were problems with the following fields:Email address already exists and must be unique"
However it is often the case that the email address might certainly already exist for the contact.
I am currently working around this by not using the email field on the second company (of course this means that invoices must be emailed manually and won't be able to take advantage of the upcoming automated reminders feature).
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Inappropriate?Hi Mike
We have put a restriction on the uniqueness of Contact emails to allow us to provide client login functionality in the future. We'll discuss the points you bring up though and see what we can do about it1 Comment
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This solves the problem
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Hi Olly,
I thought as much. Please bear this in mind during your design decisions. I suppose there's no reason why one contact email couldn't display many contacts.
This would also be a problem for those who have contacts who are both a client and a supplier.
Best Regards,
Mike Wilson -
Inappropriate?Hi,
I have the same issue. I have a client who has multiple businesses but uses the same email address, they need to be invoiced as seperate businesses but to the same email...
How do I solve this?
Thanks,
Ash
I’m confused
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Inappropriate?Hi Ashley,
We've relaxed this condition in tonight's software release so you can have multiple contacts with the same email address.
The company and 1 other person say
this solves the problem
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