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Upload an Attachment
When I 'Upload an attachment' in the bank accounts section, this takes forever and sometimes not at all! I can understand if the size of the attachments is large but they are around 100k each!
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Inappropriate?This seems to be a Safari issue as I tried to upload attachments using the Firefox browser and it worked fine!!!
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Inappropriate?Hi Les,
Sorry you're having problems. If you could email your account subdomain (e.g. les.freeagentcentral.com) to support at freeagentcentral dot com I'll take a look at the logs.
The uploading generally take a a few seconds because we have to upload to the remote server and also resize the attachment image a couple of times.
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Inappropriate?I have the same problem where it takes a long time to upload attachments. I am uploading PDFs which are < 100K generally. I am using the Safari browser on Mac OS X 10.5.5
Often it will timeout with this message:
Safari could not open the page “https://xxxx.freeagentcentral.com/ban... because the server is not responding.
I’m getting annoyed
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Inappropriate?We have now resolved this Safari file upload issue. This issue has been much discussed on the WebKit (the core 'engine' in Safari) mailing list, and we do actually have a workaround in place for uploading logos in FreeAgent -- we just hadn't applied the same fix for file attachments.
This has now been done so uploading attachments should work fine for you in Safari.
I’m happy
The company says
this answers the question
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