Ed Molyneux's dashboard

A comment on the question "refund = negative expense BUT not working" in FreeAgent Central:

Michael,

So we did implement 'Expense Refunds' in the sense that if you personally are refunded for something it serves to reduce the amount the company owes you.

But we don't have 'Money Received from User > Expense Reimbursement Refund'.

We tend to view the Out-of-pocket Expense Account as a running account rather than packaging up as formal Expense Claims. So you might just leave the negative amount in place until you incurred some more expenses?

If not, drop me line with the details of the Money Paid to User transaction (to ed@freeagentcentral.com) and we can tweak the sign from here.

(We do still plan to make things more flexible here, I appreciate this isn't all it could be) – Ed Molyneux, on March 02, 2010 11:56

A comment on the question "vat interval change" in FreeAgent Central:

Steve,

Sorry to have kept you waiting on this - there have been a fair few things which have had to jump the queue. It's still very much on our list, and I can assure you we _will_ get round to making this more flexible. – Ed Molyneux, on March 01, 2010 09:50

A comment on the idea "It'd be great to be able to forward bill emails to Freeagent" in FreeAgent Central:

Michael, I'm still really keen to see this in FreeAgent, but it's not yet floated to the top of our priorities. Rest assured we certainly understand the advantages. – Ed Molyneux, on February 25, 2010 13:40

Ed Molyneux replied on February 24, 2010 10:25 to the question "Paypal statement importing USD as GBP" in FreeAgent Central:

Colin,

You'll have found that there is limited support for USD transactions in FreeAgent paypal uploads, mainly because we use it ourselves for our subscription payments. So you're seeing some of that, but unfortunately it isn't supporting your refunds etc.

The real answer - for both of us - is foreign-currency bank accounts. But until then, if we could maybe see a sample of your paypal CSV file we could slightly extend our code to make your data work too...

A comment on the question "Adjust account balance (add private transaction?)" in FreeAgent Central:

Just to confirm we're now on the case with that! – Ed Molyneux, on February 19, 2010 12:20

Ed Molyneux replied on February 16, 2010 22:55 to the question "January mileage showing as fuel vat rate 15% not 17.5%" in FreeAgent Central:

Emz,

Sorry not to have got back to you earlier on today - we've been tied up with the new software release.

Suffice it to say, we'll take a look at what's been going on here as soon as we can.

Thanks for bearing with us.

Ed Molyneux replied on February 01, 2010 11:06 to the question "Project summary shows the wrong currency amounts (converts it twice)" in FreeAgent Central:

Robin,

Thanks for spotting that and bringing it to our attention. We're on the case checking it out right now and will make any necessary tweaks as soon as we can...

Ed Molyneux replied on February 01, 2010 10:34 to the problem "I want to be logged in to multiple Free Agent companies at the same time" in FreeAgent Central:

Robin,

Could you have another go, this time selecting 'Don't Ask me to login for 2 weeks' at the login screen of each account? I'm logged in across several demo and real accounts right now without any problems...

A comment on the question "Do you support multiple currencies?" in FreeAgent Central:

Robin - thanks for that. We'll definitely be working on adding those kinds of options in the future and it really helps to understand what you need. – Ed Molyneux, on January 31, 2010 21:45

Ed Molyneux replied on January 31, 2010 10:40 to the question "Do you support multiple currencies?" in FreeAgent Central:

Robin,

Just to clarify what you're needing here: just the ability to enter a foreign currency out-of-pocket expense, which hasn't gone through your UK bank account or credit card and therefore already been converted into Pounds?

Or are you needing Foreign Currency bank accounts too?

A comment on the idea "Feature request : Categorise individual invoice items to generate nice report" in FreeAgent Central:

Nah, we're not annoyed. Always useful to understand what people want to achieve, but I would say our goal is to keep FreeAgent totally 'non-accountancy' for this kind of thing. So we'd have income categories or tags rather than any of this customize-your-chart-of-accounts nonsense! – Ed Molyneux, on January 17, 2010 23:49

A comment on the idea "Improvement to Tax Timeline view (paid/overdue)" in FreeAgent Central:

Hey Charles, sorry you're frustrated by apparent lack of progress on this. Emily wasn't with us when that previous thread was live, to be fair, and the massive list of ideas and improvements that you among others have helped us to build isn't fully transparent to everyone here.

Suffice it to say the more voices we hear requesting a certain feature, the closer forward it brings itself in our collective consciousness! – Ed Molyneux, on January 12, 2010 14:18

Ed Molyneux replied on January 05, 2010 10:20 to the idea "FreeAgent initial usage notes and comparison (MYOB, QB, Xero, Harvest)" in FreeAgent Central:

Chris,

Thanks loads for taking the time to write up your very comprehensive feedback! It really helps us understand which parts of FreeAgent are hard to understand or not quite flexible enough. We'll certainly add the issues you raise to our todo list.

I do take your point about being able to address user requests in a timely manner. As it happens we're bringing on board another full-time developer tomorrow to bring the dev team up to 4 - so you should see a noticeable improvement in the speed at which things happen!